Responses Last Confirmed:

Florida Commission for Independent Education

Agency Contact

Meredith L. Pelton
850-245-3206
susan.hood@fldoe.org

Additional Contact

Secretary of State Contact

Topic

1: Important Agency Information to Note

a.
Provide any important information about your agency.

No response provided

Topic

2: Types of Educational Providers Authorized

a.
Indicate the types of institutions that your agency authorizes. Please provide a short explanation of any ambiguity in the comment section below.

____      Public, in-state degree granting institutions
              *See www.flbog.edu and http://www.fldoe.org/schools/higher-ed/fl-college-system/
__X__    Public, out-of-state degree granting institutions        
              *If they have physical presence in Florida
__X__    Private, in-state, not-for-profit degree granting institutions 
              *Unless the institution is not under the jurisdiction of the Commission—see s. 1005.06, F.S.
__X__    Private, out-of-state, not-for-profit degree granting institutions    
              *Only if they have physical presence in Florida
__X__    Private, in-state, for-profit degree granting institutions
__X__    Private, out-of-state, for-profit degree granting institutions
              *Only if they have physical presence in Florida
_____    Public, in-state, non-degree granting institutions
              *See http://www.fldoe.org/academics/career-adult-edu/
__X__    Public, out-of-state, non-degree granting institutions
              *Only if they have physical presence in Florida
__X__    Non-degree, not-for profit institutions
__X__    Non-degree, for-profit institutions
__X__    Religious institutions
              *Religious institution that do not fall under the jurisdiction of the Commission may file an annual affidavit in lieu of licensure—see s. 1005.06, F.S.
_____    Tribally-controlled institutions
_____    Federal Institutions
_____    Municipal institutions

b.
Does your agency authorize specific academic programs offered by institutions, only institutions themselves, or both?

____ Institution   _____ Program   __X___ Both

c.
Clarifying comments:

CIE licenses institutions as a whole but approves programs to ensure proper requirements are met and students are able to graduate and find employment.

Topic

3: Accreditation

a.
Is accreditation required for an institution to be authorized in your state?

No

b.
If yes, please check all that apply as appropriate.

No response provided

Accreditation Required for:
____ Public, out-of-state degree granting institutions
____ Private, in-state, not-for-profit degree granting institutions
____ Private, out-of-state, not-for-profit degree granting institutions
____ Private, in-state, for-profit degree granting institutions
____ Private, out-of-state, for-profit degree granting institutions
____ Public, in-state, non-degree granting institutions
____ Public, out-of-state, non-degree granting institutions
____ Non-degree, not-for profit institutions
____ Non-degree, for-profit institutions
____ Religious institutions
____ Tribally-controlled institutions
____ Federal Institutions
____ Municipal institutions

c.
Clarifying comments:

No response provided

Topic

4: Exemptions

a.
Are certain institutions or programs exempt by law or policy from your state authorization requirements?

Institutions that do not fall under the purview of the Commission are not required to seek licensure through the Commission. See s. 1005.06, F.S.

b.
If yes, for what types of institutions? Which types of programs?

No response provided

c.
Web link for exemptions.

No response provided

d.
Clarifying comments:

No response provided

Topic

5: Authorization of Distance Education

a.
Does your agency require purely online programs offered by out-of-state institutions to be authorized without regard to physical presence?

No

b.
If not, does your agency determine whether an institution must be authorized based on a physical presence (“operating”) standard?

Yes, see the definition for "operating in the state"--s. 1005.02(14), F.S.

c.
Does your agency require correspondence study programs to be authorized without regard to physical presence?

No

d.
Clarifying comments:

No response provided

Topic

6: Physical Presence Policy

a.
If your agency uses a physical presence standard, how does your agency define physical presence?

Yes, see the definition for "operating in the state"--s. 1005.02(14), F.S.
 

(14) “Operating in this state” means any of the following:

(a) Maintaining for any purpose related to offering a degree, diploma, or credit a physical location in this state, a mailing address in this state, a telephone or facsimile number in this state, or a mail forwarding service or telephone answering or relay service in this state or advertising any such presence; or

(b) By any means or device, facilitating in this state any part of a scheme to offer a degree, diploma, or credit, or any activity connected with the administration, promotion, recruitment, placement, instruction, fee collection or receipt, or any other function of a purported independent postsecondary educational institution, other than periodic and customary contact with the institution’s own alumni.

b.
Web link for physical presence definition.

See definition for "operating in the state"--s. 1005.02(14), F.S.

c.
Clarifying comments:

No response provided

Topic

7: Student Complaints - SARA Participating Institutions

a.
Please describe the process for handling complaints about SARA participating Institutions.

Students must first go through the institutional complaint procedures.  If the student is not satisfied with the outcome, he/she may appeal the complaint to the Council by sending an email to FLSARAinfo@fldoe.org.

Complaint Requirements

  1. Complaint must be filed within two years of the incident about which the complaint is made.
  2. Complete the institutional complaint process prior to submission with the Council.
  3. Complaint must be a formal assertion in writing that the terms of SARA, or of laws, standards or regulations incorporated by SARA, are being violated by a person, institution, state, agency or other organization or entity operating under the terms of SARA.
  4. You are a student of an FL-SARA approved institution.
  5. If you are not a student, but have a concern about any of the above, you may submit a complaint.
b.
Is the process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

For all SARA related complaints, the process above is followed.

c.
Web link for student complaints – SARA participating institutions.
d.
Who is the contact person at your agency for receiving complaints?

Contact Name: Brady Lyon
Title: Director, Postsecondary Reciprocal Distance Education
Agency: Commission for Independent Education
Address: 325 W. Gaines Street, Suite 1414, Tallahassee, FL 32399
Email: brady.lyon@fldoe.org
Phone: 850-245-3212
URL: www.flsara.org

e.
Clarifying comments:

No response provided

Topic

8: Student Complaints - Non-SARA Participating Institutions

a.
Please describe the process for handling complaints about out-of-state postsecondary institutions or programs?

If it is not a school licensed by the Commission or the online portion is based outside of Florida, our office directs them to the Department of Education for the state where the institution is located as well as to the institution's accrediting agency. 

b.
Is the process handled all within your agency or do you divide consumer protection and student complaint duties dependent on the type of institution (Public, Private, Technical, etc.)?

Complaints are sent to other sectors if they do not involve a CIE licensed institution.

c.
Does this complaint process extend to institutions not authorized by the agency that may enroll residents of the state (such as explicitly distance education programs with no physical presence or exempt institutions)?

Yes

d.
Who is the contact person at your agency for receiving complaints?

Contact Name: Michael Santoro
Title: Program Specialist Supervisor
Agency: Commission for Independent Education
Address: 325 W. Gaines Street, Suite 1414, Tallahassee, FL 32399
Email: Michael.santoro@fldoe.org
Phone: 850-245-3200
URLhttps://www.fldoe.org/policy/cie/

e.
Web link for the complaint form.
Topic

9: Surety Bonds

a.
Does your state require a Surety Bond for authorized out-of-state institutions?

No

b.
Web link for surety bonds.

No response provided

c.
Clarifying comments:

No response provided

Topic

10: Tuition Refund Policy

a.
Does your state have a Tuition Refund Policy Requirement?

Yes, all institutions must meet refund policy requirements set forth in Rule 6E-1.0032(6)(i), F.A.C. unless the institution's accrediting body has a more strict refund policy and the institution may follow those guidelines.

b.
If yes, for what types of institutions?

No response provided

c.
Web link for tuition refund policy.

No response provided

d.
Clarifying comments:

No response provided

Topic

11: Student Tuition Recovery Fund

a.
Does your state have a Student Tuition Recovery Fund (or similar fund for school closure)?

No

b.
If yes, for what types of institutions?

No response provided

c.
Web link for student tuition recovery fund.

No response provided

d.
Clarifying comments:

No response provided

Topic

12: Reporting

a.
What kinds of information or data must an institution report to your agency as a condition for continued out-of-state authorization?

N/A—out-of-state institutions are not required to report annual student data to CIE.

b.
How frequently do institutions report data?

No response provided

c.
Is this information published or shared publicly?

No response provided

d.
Web link for reporting.

No response provided

e.
Clarifying comments:

No response provided

Topic

13: Enforcement

a.
What are possible consequences of institutional non-compliance?

No response provided

b.
Web link for enforcement information.

No response provided

c.
Clarifying comments:

No response provided

Topic

14: Application Process

a.
Please provide a short description of the application process to obtain state authorization.

Institutions triggering a physical presence in Florida are required to seek authorization through the Commission.  All relevant applications and forms can be found here.  Institutions are assigned a Program Specialist who will work with them throughout the application process which typically takes 4-6 months.  Once an institution's application for provisional licensure has been deemed complete, the institution is scheduled to appear before the Commission for approval to operate.  Institutions are required to renew their application with the Commission annually.

b.
Web link for application.
c.
Clarifying comments:

No response provided

Topic

15: Fees Associated with Authorization

a.
Is there an application fee associated with the authorization process?

New Institutional Applications and Forms
Fees are dependent on anticipated enrollment, number of programs, degree/non-degree schools, and other factors.  Each form designates whether a fee is required to accompany the form.  See Rule 6E-4.001, F.A.C. for basic fee requirements.

b.
If yes, what is the fee or fee schedule?

No response provided

c.
Web link for fee information.

No response provided

d.
Clarifying comments:

No response provided

Topic

16: Records Retention

a.
When a school closes, what is the process your state uses to ensure that transcripts/records are kept available?

When a school closes, it is the school’s responsibility to submit records to our office. Some schools choose to use a third party vendor to service their records. Records that are received are stored until they can be scanned by our staff or a contracted vendor. Once records are in digital format and are loaded into our information system, transcripts are available when a student submits a completed and signed Transcript Request form which can be found here: Transcript Request Form. There is no fee for student transcript requests. 

b.
From what agency do students request their transcripts/records from a closed school?

Transcript Request Form

Agency Name: Commission for Independent Education
Contact Person: Tammy Kercher
Contact Phone: 850-245-3200
Contact Address: 325 W. Gaines Street, Suite 1414, Tallahassee, FL 32399
Contact Email: CIEinfo@fldoe.org
Contact website: Transcript Request

c.
Clarifying comments:

No response provided

Topic

17: Additional Information

a.
Is there anything else about the authorization process in your state that we and others ought to know about?

No response provided